Fortunica Casino Privacy Policy
This page summarises the privacy rules that Fortunica publishes for its players, and the operator’s own privacy document remains the authoritative text. The independent review site fortunica-codes.co.uk holds no gambling licence and processes no player data; everything below describes how the operator, not this website, handles personal information.
Information Fortunica Collects
Fortunica collects the personal data needed to run player accounts, verify identity and meet its compliance duties. The operator gathers information directly from the player during registration and contact, and it supplements this with data generated through account activity and cookies.
Personal Data Collected During Registration and Contact
Fortunica collects the following categories of personal data from its users:
- Contact details: postal address, email address and phone number
- Name, gender and date of birth
- Username and Skype account
- Communication history with the operator, including audio calls
- Coupons activated and newsletter consent data
- Referral data and bets data
- Copy or photo of an identification document
- Photo of the payment instrument and a personal photo
When a player contacts Fortunica through the website interface or via the published contact details, the operator receives the contact details, the player’s name and all information supplied during that communication.
Payment Information Handling
Fortunica does not route card details through its own servers. Payment operations are carried out entirely through the secure server of the payment gateway, while the website itself uses SSL encryption to protect data in transmission.
How Fortunica Uses Player Information
Fortunica processes personal data for defined purposes, each tied to a stated legal basis under the GDPR. The operator’s published purposes cover account provision, security and regulatory compliance.
- Create the player’s account and provide the services
- Administer and protect the website from cyberattacks, including DDoS attacks, and diagnose problems with the website or the server that makes it available
- Conduct verification for anti-money laundering and counter-terrorist financing compliance
- Prevent fraud, cheating and violations of the Terms and Conditions
- Prevent use of the website by children
The related contractual rules are covered separately: Fortunica terms and conditions.
Data Protection and Security at Fortunica
Fortunica applies SSL encryption across the website so that information stays confidential during transmission, and it keeps payment traffic on the payment gateway’s secure server. The operator works as a global business with defined retention periods and controlled data transfers.
Data Storage and Retention Periods
For users who hold an account on the website, Fortunica retains their data for 6 (six) years starting from the date the account is closed and the contract with the operator is terminated.
Third-Party Recipients and International Transfers
The website and its services are maintained by a large number of people who may be employed by the company, its affiliated companies, subcontractors and other establishments. Fortunica lists the following categories of data recipients:
- Subcontractors and affiliated companies
- Hosting service providers
- Marketing service providers
- IT services and security services providers
- Customer support software service providers
- Payment service providers
- KYC, anti-fraud and anti-money laundering services providers
- Games providers
- Audit and legal service providers
Because Fortunica does business globally, player data may be transferred to so-called third countries within the meaning of the GDPR. The operator relies on recognised transfer methods, including transfers to a third country where the European Commission has confirmed an adequate level of protection.
Player Rights Under the Fortunica Privacy Policy
Fortunica grants its users the full set of GDPR data subject rights. Players can exercise any of these rights by contacting the operator, and questions about the privacy policy go to the Data Protection Officer at privacy@fortunica.casino.
- Right to withdraw consent — where processing is based on consent under Article 6(1)(a) of the GDPR, the player may withdraw that consent at any time
- Right of access to the personal data held
- Right to rectification of inaccurate data
- Right to erasure (the right to be forgotten)
- Right to object to processing
- Right to restriction of processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
Cookies and Tracking on the Fortunica Website
Fortunica uses cookies that may collect data falling within the definition of personal data under the GDPR. The operator directs players to its dedicated cookie policy for full detail on how cookies are used, and consent given for cookies can be withdrawn under the general right to withdraw consent described above.
Where to Read More
This page covers only the operator’s data practices. For the wider picture of how the casino works, see: Fortunica Casino Review. Players who want the operator’s rules on safe play can find them here: Fortunica responsible gambling.
Anyone with questions about how Fortunica handles personal data can write directly to the operator’s Data Protection Officer at privacy@fortunica.casino.